United Arab EmiratesFinance and insurance2025 – ongoingSukoon Insurance
AI face scan in the video call for life insurance applications
Sukoon Insurance added an AI face scan to its video call to speed up life insurance applications
Problem
Life insurance applications normally involve traditional medical exams, which slow down the process for applicants.
Approach
Sukoon built a face-scanning feature into its existing videoconferencing system with One Call, a technology provider for the life and health insurance sector. The AI analyzes a short video of the applicant's face and estimates heart rate, blood pressure and respiration rate.
Results
No published figures
Takeaway
Vital-sign checks moved into a video call that applicants already had to make. Sukoon did not publish figures on speed or accuracy.
Categories
- Industry
- Finance and insurance
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Computer vision
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
Sukoon announced the launch of an AI face-scanning feature inside its video consultation flow, developed with One Call. The tool reads heart rate, blood pressure and respiration from a short video and removes the need for traditional medical exams. The release gave no figures.
Full details are in the original sources.
