JapanManufacturing2025 – ongoingSumitomo Electric Industries
QuickSolution retrieval-based answers from internal documents
Sumitomo Electric built an internal RAG platform in about 2 weeks using its existing search system
Problem
Employees wanted the company's generative AI environment to answer questions using internal information. Relevant documents remained spread across existing systems.
Approach
Sumitomo Electric connected QuickSolution search to generative AI. The platform retrieved documents under existing access permissions without relocating the underlying data. Group employees could apply for access.
Results
Takeaway
Reusing the search infrastructure reduced the work needed to connect internal documents. The supplier did not report an active-user count.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
The supplier described the deployed retrieval and answer-generation platform. It reported about 2 weeks of construction and access eligibility for approximately 290,000 group employees, rather than that many active users.
Full details are in the original sources.