United StatesTechnology and telecom2025 – ongoing

TekSynap

Azure AI Search and Azure OpenAI for document work

TekSynap reports 75% faster document search

WorkingVendor's case studyVendor ↗

Problem

The IT provider for government and defense customers handled very large data volumes. Staff needed to find what mattered without sifting through everything.

Approach

TekSynap built on Azure AI Search, Azure OpenAI Service, Azure Virtual Desktop and Cosmos DB. Azure OpenAI helps automate reporting and document review. It also built a chatbot and an analytics tool, and gave Microsoft 365 Copilot to the proposal team.

Results

75%Faster document search, attributed to Azure AI SearchVendor's case study[1]

30%Reduction in IT maintenance hours after moving to virtual desktopsVendor's case study[1]

$99,000Estimated hardware savings from avoiding 60-plus additional laptopsVendor's case study[1]

Takeaway

TekSynap combined AI document search and review with a move to virtual desktops. The company did not explain how it measured search and review times.

Sources

TekSynap customer story
Microsoft27 Jun 2025Vendor publication

Source summaries

[1]Microsoft27 Jun 2025

TekSynap describes moving to Azure and using AI search and OpenAI services for documents. Microsoft reported 75% faster document search, 30% fewer IT maintenance hours and estimated hardware savings of $99,000.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026