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United KingdomEnergy and utilities2023 – ongoing

Thames Water Utilities

FIDO AI acoustic leak detection trial

Thames Water's FIDO trial produced 13 successful digs from 13 work orders, the supplier reported

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Problem

Thames Water needed to identify leaks from acoustic logger recordings and check whether repairs had worked.

Approach

FIDO classified historical recordings during a 4-week trial. Engineers checked selected locations, and overnight analysis of new recordings supported daily work planning.

Results

13successful digs from 13 work orders in post-trial analysis, per FIDOVendor case study[1]
over 35,000historical sound files analysed in 2.5 hours, per FIDOVendor case study[1]

Takeaway

The trial connected acoustic classifications to field checks and excavation results. Its results covered a limited trial.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]FIDO Tech22 Mar 2023

FIDO described acoustic classification followed by on-site checks. It reported processing over 35,000 recordings in 2.5 hours and 13 successful digs from 13 work orders.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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