JapanFinance and insurance2023 – ongoingTokyo Century
TC-ChatAI for employee writing and ideation
About 40% of Tokyo Century's standalone workforce used TC-ChatAI in its first fiscal year
Problem
Tokyo Century wanted to improve document preparation and idea development. It also sought to make digital tools more familiar to employees.
Approach
The company introduced TC-ChatAI as a dedicated generative AI chat service in fiscal 2023. It described the environment as isolated from external systems. Employees used the assistant to prepare reports and email drafts, as well as develop ideas.
Results
Takeaway
The disclosed adoption rate covered the standalone company; it did not establish a measured productivity improvement.
Categories
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
Tokyo Century reported approximately 40% adoption among its standalone officers and employees in the first fiscal year. It described document drafting and ideation uses without attributing a quantified time saving to TC-ChatAI.
Full details are in the original sources.