ThailandTechnology and telecom2025 – ongoingTrue Corporation
AI identity verification for SIM registration
True introduced AI identity checks for SIM registration through its app and claimed over 99% accuracy
Problem
Fraudsters used falsely registered SIM cards in telephone scams. True sought to detect forged identity documents and impersonation during registration.
Approach
True introduced AI document checks and facial comparisons with liveness detection. The workflow also checked registration information against the Department of Provincial Administration database. True and dtac customers could use it through True App in May 2025; expansion to all registration channels was scheduled for July.
Results
Takeaway
True reported identity-check accuracy, but did not disclose a measured reduction in fraudulent SIM registrations.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Finance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Computer vision
- Adoption
- Built in-house
- Goal
- Quality and risk
- Evidence
- Company's own claim
Sources
Source summaries
True announced that AI identity verification was available through True App. It claimed accuracy above 99% and described document verification and facial liveness checks.
Full details are in the original sources.
