ChinaEducation2024 – ongoingTsinghua University
Xiaoda student growth and campus assistant
Tsinghua reported that Xiaoda served 24,199 students
Problem
Campus information was scattered across university resources. Students also needed individual guidance on study habits and academic development.
Approach
Tsinghua introduced Xiaoda to incoming freshmen in 2024 using a university-developed language model. Its team organized internal resources for retrieval and kept core data on campus. The assistant provided study guidance and helped students navigate campus services.
Results
Takeaway
The disclosed student count measured reach; Tsinghua did not report a corresponding improvement in academic performance.
Categories
- Size
- Large enterprise
- Industry
- Education
- Business function
- Customer service
- Innovation type
- Product and service innovation
- AI technology
- Generative AIAI agents
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Tsinghua reported that Xiaoda had served 24,199 students through 411 AI agents. The agents covered academic support and campus services.
Tsinghua described Xiaoda's introduction to freshmen in 2024 and its use for student guidance and campus tasks. The development team organized internal information for retrieval and described controls for privacy and unsupported answers.
Full details are in the original sources.
