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BelgiumHealthcare and life sciences2025 – ongoing

UCB

Microsoft 365 Copilot for employees

Half of UCB employees actively used Microsoft 365 Copilot

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Problem

Employees needed support with everyday work.

Approach

UCB introduced Microsoft 365 Copilot. It reported active use by half its employees.

Results

50%employees actively using Copilot, per MicrosoftVendor case study[1]

Takeaway

The 80% adoption figure remained a target.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Vendor case study

Sources

Source summaries

[1]Microsoft10 Nov 2025

Microsoft reported 50% active use. UCB expected 80%.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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