← Cases
ChinaReal estate2021 – ongoing

Vanke

Cui Xiaopan, an AI employee in the accounting department

Vanke's AI accounting employee Cui Xiaopan collected overdue payments at a claimed 91.44% success rate

WorkingCompany's own claim

Problem

Vanke's accounting department had to find errors in procedures and data and chase overdue payments by hand.

Approach

An in-house team built Cui Xiaopan with toolkits from Microsoft's Xiaoice. She joined the accounting department in February 2021. She collected overdue payments and flagged problems in work procedures and data. Vanke named her its best employee of 2021.

Results

91.44%success rate in collecting overdue payments, as stated by chairman Yu LiangCompany's own claim[1]

Takeaway

The only result came from the chairman's own post, and the article did not check it.

Categories

Industry
Real estate
Business function
Finance, risk and legal
Innovation type
Process innovation
Evidence
Company's own claim

Sources

Source summaries

[1]Sixth Tone31 Dec 2021

Reports that Vanke named its AI accounting employee Cui Xiaopan employee of the year. The system was built in-house with Xiaoice toolkits and collects overdue payments. Chairman Yu Liang gave the 91.44% success rate and the article did not verify it.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
Open case page ↗