NorwayLogistics and transport2024 – ongoing

Wallenius Wilhelmsen

Microsoft 365 Copilot and Viva rollout

Wallenius Wilhelmsen keeps Copilot usage near 80% after a seven-week Viva campaign

WorkingVendor's case studyVendor ↗

Problem

Legacy systems across business units were disconnected, which hurt productivity and data-based decisions.

Approach

The Oslo-based shipping group, with 9,500 staff in 28 countries, rolled out Microsoft 365 Copilot after a one-month security review. Viva apps handled communication, training and usage analytics.

Results

80%Copilot active usage after a seven-week Viva Amplify campaignVendor's case study[1]

30+ min/dayTime saved by the treasury lead, as stated by the companyVendor's case study[1]

Takeaway

Active use started at 80 to 90%, dipped over the winter break and recovered to 80% after the campaign. The treasury lead says Copilot saves at least 30 minutes a day.

Sources

Wallenius Wilhelmsen customer story
Microsoft1 Jul 2024Vendor publication

Source summaries

[1]Microsoft1 Jul 2024

Microsoft reported that the shipping group used Copilot and Viva and reached 80% active usage after a seven-week campaign. The treasury lead said Copilot saved at least 30 minutes a day.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026