United StatesEducation2023 – ongoingWashington University in St. Louis
WashU ChatGPT secure campus assistant
WashU's secure ChatGPT recorded 8,806 unique users in 2024
Problem
WashU sought secure access to generative AI for university work. Its digital research program needed shared tools alongside project-specific technical support.
Approach
The Digital Intelligence & Innovation Accelerator partnered with WashU IT to launch secure WashU ChatGPT in December 2023. The university tracked chats and document uploads during its first full calendar year.
Results
Takeaway
The university documented adoption and activity. Those counts did not establish time saved or research quality.
Categories
- Size
- Large enterprise
- Industry
- Education
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
WashU recorded its secure ChatGPT launch and 2024 usage totals. It separately described other digital research services and tools under development.
Full details are in the original sources.