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AustraliaFinance and insurance2023 – ongoing

Westpac

Generative AI coding assistants experiment

Westpac reported 46% higher productivity in an AI-assisted coding experiment

WorkingCompany's own claim

Problem

Westpac wanted to test whether generative AI helped engineers complete coding tasks without reducing code quality.

Approach

The bank randomly divided 60 engineers into 4 groups, including a control group that coded without AI. The other groups used tools from Microsoft, Amazon and OpenAI on the same assignments. Westpac checked the resulting code for vulnerabilities and maintainability.

Results

46%productivity gain over the control group, reported by WestpacCompany's own claim[1]

Takeaway

The result came from a short controlled experiment. It did not establish the productivity gain across everyday development work.

Categories

Business function
IT and R&D
Innovation type
Process innovation
AI technology
Generative AI
Evidence
Company's own claim

Sources

Source summaries

[1]iTnews1 Jun 2023

Westpac's CTO described the coding experiment and reported a 46% productivity gain. He said code-quality checks found no deterioration and initial teams had begun using AI through the bank's engineering platform.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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