United StatesTravel and aviation2024 – ongoingWyndham Hotels & Resorts
Wyndham Connect AI guest messaging and upselling
Wyndham reported average incremental revenue above $60,000 in 2025 at its most engaged Connect hotels
Problem
Hotel teams handled routine guest interactions and upselling.
Approach
Wyndham offered Canary-powered Connect and Connect PLUS. Hotels opted into AI guest-engagement tools.
Results
more than $60,000average incremental revenue in 2025 at the most engaged hotels, per Wyndham
Takeaway
The revenue result covered the most engaged hotels.
Categories
- Industry
- Travel and aviation
- Business function
- Customer serviceMarketing and sales
- Innovation type
- Process innovation
- AI technology
- Conversational and voice AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
[1]Wyndham Hotels & Resorts6 May 2026
Wyndham reported Connect revenue results. These covered selected hotels.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026