BrazilFinance and insurance2024 – ongoingXP Inc.
Microsoft 365 Copilot rollout
XP Inc. reports over 9,000 hours saved and 30% better audit team efficiency with Copilot
Problem
The Brazilian financial group, with more than 7,000 staff, wanted to automate routine tasks and improve accessibility.
Approach
XP was among the first 10 Brazilian companies to adopt Microsoft 365 Copilot. Partner Avanade helped expand it, and real-time meeting transcription helped a hearing-impaired employee.
Results
Takeaway
XP used Copilot for routine work and meeting accessibility. Microsoft reported over 9,000 hours saved, a 30% efficiency gain for the audit team and a 7% reduction in time spent on governance activities.
Categories
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge managementFinance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Vendor's case study
Sources
Source summaries
Microsoft describes XP's early Copilot adoption and the Avanade-led expansion. It reports hours saved and audit team gains.
Full details are in the original sources.
