JapanTravel and aviation2021 – ongoingAll Nippon Airways
AI Scheduler for flight-crew rosters
ANA reduced flight-crew roster generation from weeks to hours with AI Scheduler
Problem
Roster planners manually reconciled aviation rules and crew qualifications with fatigue limits and leave requests. Monthly scheduling took weeks.
Approach
ANA began developing AI Scheduler with R&D in 2021 and started full operation in April 2026. The system generated schedules satisfying formal constraints. Planners retained responsibility for individual circumstances and exceptions.
Results
Takeaway
ANA reported faster schedule generation, while its annual labor-saving figure remained a forecast.
Categories
- Size
- Large enterprise
- Industry
- Travel and aviation
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Optimization
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
ANA reported full operation from April 2026 and schedule generation in hours instead of weeks. It distinguished automated constraint handling from planners' judgment on exceptions.
Full details are in the original sources.
