Armanino
AI explainer for rejected audit document requests
Armanino built an AI tool to draft notes on rejected audit documents and expects it to cut manual writing time by 65%
Problem
When a client sent a document that did not meet audit needs, an auditor had to write a note explaining why and what to provide instead. Each rejected item took 10 to 15 minutes, and a typical audit had 50 to 75 rejected items.
Approach
Armanino's AI lab built a document request explainer on Claude through Amazon Bedrock. The tool drafts a note of about three to four sentences that says why a document was rejected and what the client must supply. The first tool went from idea to production in two weeks, and the lab is working on similar tools for testing and documentation.
Results
Takeaway
A narrow writing task that repeats dozens of times per audit was a practical first target for a firm's AI lab. The firm's time and follow-up savings were still expected figures, while the confidence result came from users.
Categories
- Industry
- Professional services
- Business function
- Finance, risk and legalInternal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Vendor case study
Sources
Source summaries
Anthropic's customer story describes how Armanino built a Claude-based explainer that drafts notes on rejected audit documents. It gives the earlier manual time of 10 to 15 minutes per item, expected reductions of 65% in writing time and 60% in follow-up questions, and a 90% user confidence figure. The page carries no date; the Internet Archive first saved it on December 12, 2025.
Full details are in the original sources.