United StatesFinance and insurance2026 – ongoing

Bank of America

Employee generative AI and coding tools

Bank of America said employees generated more than 400,000 AI prompts daily

WorkingCompany's own claim

Problem

Employee work included preparing client research and presentations. Software teams also sought to produce code more efficiently.

Approach

Bank of America made AI tools available across its workforce. Executives described live applications for client-meeting preparation and software development. They reported continuing implementation of additional generative AI uses.

Results

more than 400,000employee AI prompts per day, according to the chief executiveCompany's own claim[1]

114live generative AI use cases, according to the chief executiveCompany's own claim[1]

Takeaway

The bank disclosed usage and deployment counts. It did not disclose returns for individual projects.

Sources

Bank of America's AI usage: 400,000 prompts a day, more than 300 use cases approved
Constellation Research14 Jul 2026News article

Source summaries

[1]Constellation Research14 Jul 2026

Reporting on the bank's earnings call, Constellation quoted executives on employee AI use. The chief executive reported more than 400,000 daily prompts and 114 live generative AI use cases; project-specific returns were not disclosed.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026