Bankwell Financial Group
AI-generated credit memos and embedded pre-approval in small-business and SBA loan origination
Bankwell cut small-business loan origination from 1-2 weeks to 1-2 days with AI-drafted credit memos
Problem
Originating small-business and SBA loans at Bankwell took one to two weeks. The bank wanted to lend faster to small businesses without a large increase in manual work.
Approach
Bankwell built pre-approval functions into its origination process and used AI to help generate credit memos. It worked with fintech startups, including the team behind the Casca small-business lending platform. The bank ran slow pilots first, which Ryan Hildebrand said built trust in the tools.
Results
Takeaway
The time saving came from two changes made together: AI-drafted memos and pre-approval built into the workflow. The article does not split the gain between them.
Categories
- Industry
- Finance and insurance
- Business function
- Finance, risk and legalProduction and quality
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
American Banker profiled Bankwell's Ryan Hildebrand in its list of the most innovative people in finance. The bank embedded pre-approval functions and used AI to help write credit memos. Origination time fell from one to two weeks to one to two days.
Full details are in the original sources.