CanadaFinance and insurance2023 – ongoing

British Columbia Investment Management Corporation (BCI)

Microsoft 365 Copilot and custom Azure OpenAI assistants

Canadian asset manager BCI: 84% of Copilot users report a 10-20% productivity gain

WorkingVendor's case studyVendor ↗

Problem

BCI, which manages C$250 billion in gross assets, wanted to cut routine writing, note-taking and survey analysis for its staff.

Approach

BCI started with Microsoft 365 Copilot for 300 employees and rotated licenses to reach more than 570 users. It also built more than 22 solutions on Azure OpenAI, including an assistant that drafts sections of internal audit reports and a tool that analyzed HR survey comments.

Results

84%of Copilot users reporting a 10-20% productivity increase (user survey)Vendor's case study[1]

2,300+ hoursperson-hours saved by automation solutionsVendor's case study[1]

30%reduction in time to write internal audit reportsVendor's case study[1]

Takeaway

BCI paired a general assistant with small purpose-built tools. The productivity figures come from a survey of its own Copilot users, reported by Microsoft.

Sources

British Columbia Investment Management Corporation customer story
Microsoft3 Dec 2024Vendor publication

Source summaries

[1]Microsoft3 Dec 2024

Microsoft reports how BCI rolled out Copilot and built custom Azure OpenAI assistants. It reports that 84% of surveyed Copilot users estimated a 10-20% productivity gain and that automation solutions saved more than 2,300 staff hours.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026