TaiwanFinance and insurance2025 – ongoingCathay Century Insurance
AI drafting of loss-prevention survey reports
Cathay Century reported over 50% less staff time drafting loss-prevention reports
Problem
Commercial-insurance survey reports required substantial manual drafting.
Approach
Cathay Century introduced AI-assisted reporting in May 2025. Its system assembled environmental risk information into Chinese and English drafts for expert review.
Results
>50%reduction in staff time spent drafting reports, reported by Cathay
Takeaway
Experts continued checking cases and assessing risk.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Finance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
[1]Cathay Financial Holdings1 Sep 2026
Cathay described bilingual AI-generated survey drafts. It reported over 50% less drafting labor.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
