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United StatesFinance and insurance2024 – ongoing

Citigroup

AI coding assistants and software-maintenance agents

Citi reported 740,000 automated reviews as it added Devin to its developer tools

WorkingCompany's own claim

Problem

Developers spent time reviewing code and performing routine software maintenance.

Approach

Citi began deploying GitHub Copilot around 2024 and launched its Citi Squad developer tool that year. In July 2025, it had started using Cognition's Devin for tasks such as library upgrades. Devin examined repositories and tested proposed changes before presenting them for human review and approval.

Results

740,000automated reviews completed by Citi Squad, according to the bankCompany's own claim[1]

Takeaway

Citi introduced autonomous maintenance tasks alongside coding assistance while retaining human approval of changes. The review count was the bank's estimate.

Categories

Business function
IT and R&D
Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. Citi is rolling out agentic AI to its 40,000 developers
    American Banker14 Jul 2025News article

Source summaries

[1]American Banker14 Jul 2025

American Banker reported that Citi had begun deploying Devin alongside existing developer tools. It quoted the bank's estimate of 740,000 automated Citi Squad reviews.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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