Corning
Windchill GPT document retrieval
Corning enabled about 2,000 users to search manufacturing documents through Windchill GPT
Problem
Engineers struggled to find manufacturing documentation.
Approach
Corning built a Databricks-based retrieval assistant. Answers linked to original Windchill documents.
Results
about 2,000global users enabled, per Corning
Takeaway
Efficiency improvements rested on user feedback.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIAI agents
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
[1]Databricks2026
Corning presenters described deployment. They reported roughly 90,000 indexed documents and reduced training needs.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026