United StatesManufacturing2026 – ongoingKOHLER
Workplace Copilot adoption and IT coding assistance
KOHLER reported 98% Microsoft 365 Copilot adoption and weekly savings of 2–5 hours per associate
Problem
KOHLER needed employees to turn access to AI tools into regular work practices. Its rollout required training beyond technical tool use.
Approach
KOHLER paired Microsoft 365 Copilot licensing with leadership training and an employee champions network. Training also covered redesigning processes as AI workflows. Its IT organization used GitHub Copilot separately.
Results
Takeaway
KOHLER supported deployment with dedicated change-management staff. The reported adoption rate did not by itself measure work quality.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- Internal work and knowledge managementIT and R&D
- Innovation type
- Process innovationOrganization and work practices
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft described KOHLER's training and change-management program. It reported 98% adoption and average weekly savings of 2–5 hours per associate.
Full details are in the original sources.