South KoreaFinance and insurance2024 – ongoingDB Insurance
Dashcam-based AI fault assessment
DB Insurance launched dashcam analysis that returned fault information within 5 seconds on average
Problem
Motor claims required an assessment of responsibility for an accident. DB Insurance sought to give customers a direct way to submit evidence and receive fault information.
Approach
Customers uploaded dashcam footage with an accident description through a link supplied after claim registration. AI analyzed the footage and returned fault results and related information. DB Insurance launched the service in June 2026 after training and simulations beginning in September 2024.
Results
Takeaway
The service initially covered vehicle-to-vehicle accidents. Its reported accuracy came from company training and simulation work.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Finance, risk and legalCustomer service
- Innovation type
- Process innovationProduct and service innovation
- AI technology
- Computer vision
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
DB Insurance announced its dashcam-based fault-assessment service. It reported average responses within 5 seconds and 92.4% average accuracy following training and simulations.
Full details are in the original sources.