United Arab EmiratesEnergy and utilities2025 – ongoingDubai Electricity and Water Authority (DEWA)
Distribution Network Smart Centre maintenance analytics
DEWA used AI diagnostics at a network centre analysing over 15 million data units daily
Problem
DEWA needed to detect distribution-network problems and support proactive maintenance as electricity demand grew.
Approach
DEWA's Distribution Network Smart Centre analysed data collected daily from the distribution network. It used AI and machine learning for diagnostic and analytical services supporting maintenance responses. Reports and interactive dashboards supported operational decisions.
Results
Takeaway
AI diagnostics formed part of DEWA's network-maintenance operations. The utility did not isolate their effect on outage duration.
Categories
- Size
- Large enterprise
- Industry
- Energy and utilities
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
DEWA described AI and machine learning supporting diagnostics and maintenance at its Distribution Network Smart Centre. It reported daily analysis of over 15 million data units, without a separate measure of AI's contribution to reliability.
Full details are in the original sources.
