United KingdomHealthcare and life sciences2024 – ongoingEast Lancashire Hospitals NHS Trust
CLEARnotes transcription for pre-operative assessments
East Lancashire reported daily pre-operative assessments rising from 55 to 63 after introducing AI notes
Problem
Nurses had to document pre-operative consultations. That administrative work reduced the time available to see patients.
Approach
The trust introduced CLEARnotes in September 2024 through an NHS England pilot. It recorded consultations and produced notes for upload to patient records. The trust reported higher daily patient throughput after introduction.
Results
Takeaway
The trust reported throughput alongside consultation volume. It did not isolate the tool's contribution from other changes in the department.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Production and qualityInternal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Conversational and voice AIGenerative AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
The trust reported 1,700 consultations using CLEARnotes by February after its September 2024 introduction. It said the department's daily patient count rose from 55 to 63.
Full details are in the original sources.
