← Cases
IrelandRetail and e-commerce2024 – ongoing

ESW

GitHub Copilot for ecommerce software development

ESW reported a 25% productivity gain after adopting GitHub Copilot

WorkingVendor case studyVendor ↗

Problem

ESW needed to deliver ecommerce software quickly while maintaining code quality. Routine implementation work occupied developers' time.

Approach

ESW tested GitHub Copilot in a team trial before extending the trial across the organization. Training helped developers understand how the tool applied to their work. Developers also used it to discuss solution designs.

Results

25%productivity increase reported in Microsoft's customer storyVendor case study[1]

Takeaway

Training addressed developers' doubts about whether Copilot was relevant to tasks they considered non-repetitive.

Categories

Business function
IT and R&D
Innovation type
Process innovation
AI technology
Generative AI
Evidence
Vendor case study

Sources

Source summaries

[1]Microsoft11 Jun 2024

Microsoft described ESW's trials and subsequent deployment of GitHub Copilot. It reported a 25% productivity increase and described training that encouraged regular use.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
Open case page ↗