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United KingdomTechnology and telecom2024 – ongoing

Finastra

Copilot for marketing and communications

Finastra reported spending 75% less time on a major marketing campaign with Copilot

WorkingVendor's case studyVendor ↗

Problem

Building campaigns and content at the financial software vendor could take months.

Approach

Finastra began with 300 employees in the early access program and held a company-wide AI learning week. It later added Power BI. Staff used the tools to create content, transcribe recordings, analyze campaigns and translate text.

Results

20% to 50%Employee time saved, depending on the taskVendor's case study[1]
75%Less time on one of the largest marketing campaignsVendor's case study[1]

Takeaway

The time saved varied by task, with Finastra reporting reductions of 20% to 50%. One campaign that it expected to take three months took less than one.

Categories

Business function
Marketing and sales
Innovation type
Process innovation
AI technology
Generative AI
Evidence
Vendor's case study

Sources

Source summaries

[1]Microsoft16 Sep 2024

Microsoft reported that Finastra began its marketing Copilot rollout with 300 staff. Finastra reported time savings of 20% to 50% by task and 75% on one of its largest marketing campaigns.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026
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