United KingdomProfessional services2026 – ongoing

Freshfields

Claude access through the firm's proprietary AI platform

Freshfields reported approximately 500% growth in Claude adoption and usage within 6 weeks

WorkingCompany's own claimOfficial ↗

Problem

Freshfields needed a secure way for lawyers and business-services staff to use AI in their work.

Approach

Freshfields integrated Claude into proprietary tools connected to the firm's institutional knowledge. Employees accessed the models through its general AI platform, and the firm reported daily use on client matters. Further joint development of legal workflows with Anthropic was planned.

Results

~500%increase in Claude adoption and usage within the first 6 weeks, according to FreshfieldsCompany's own claim[1]

5,700employees given access to Claude through the firm's platformCompany's own claim[1]

Takeaway

The reported increase measured adoption and usage. Freshfields did not quantify time saved on client matters.

Sources

Freshfields and Anthropic Team Up to Co-Build AI Legal Workflows, Deploying Claude Across the Firm Globally
Freshfields23 Apr 2026Company publication

Source summaries

[1]Freshfields23 Apr 2026

Freshfields reported daily Claude use on client matters and access for 5,700 employees. It reported approximately 500% growth in adoption and usage over 6 weeks and announced further collaboration with Anthropic.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026