United StatesManufacturing2025 – ongoingGE Appliances
Gemini Enterprise agents for manufacturing and supplier coordination
GE Appliances deployed more than 800 AI agents across manufacturing and operations
Problem
Factory teams needed faster explanations of production problems. Parts teams also handled routine order-status communication with suppliers.
Approach
GE Appliances embedded Gemini Enterprise in its Brilliant Factory data platform so employees could question production data and generate shift summaries. It also built a quality assistant to examine customer feedback. A Supplier Collaboration Agent introduced in 2025 automated order-status inquiries.
Results
Takeaway
The agents worked within existing production and supplier workflows. Their tasks included explaining operating data and handling repetitive communication.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- Production and qualityLogistics and supply chain
- Innovation type
- Process innovation
- AI technology
- Generative AIAI agents
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Google Cloud described deployed agents for factory analysis and supplier communication. It reported more than 800 agents in use across the operations.
Full details are in the original sources.