United StatesProfessional services2025 – ongoingGenpact
Employee background-check validation
Genpact increased background-check team productivity by 75% with generative AI
Problem
Internal auditors searched scattered employee background-check files to verify client requirements. Final validation required substantial manual work.
Approach
Genpact built a validation application on Amazon Bedrock with AWS support. It automated document checks while employees retained final manual reviews.
Results
Takeaway
The productivity gain accompanied automated preparation and verification; Genpact retained human responsibility for final checks.
Categories
- Size
- Large enterprise
- Industry
- Professional services
- Business function
- Human resourcesFinance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
AWS reported a 75% productivity increase for employee background-check validation. Genpact's IT vice president said report validation fell from 5 days to 2.5 days, with final checks remaining manual. The page carries no date; the Internet Archive first saved it on November 13, 2025.
Full details are in the original sources.