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United StatesPublic sector2021 – ongoing

Georgia Department of Human Services

Family-Match adoption matching

Georgia stopped its Family-Match pilot after 2 adoptions, then resumed free use

Scaled backCompany's own claim

Problem

Social workers struggled to find lasting adoptive homes.

Approach

Georgia piloted Adoption-Share's AI matching tool. It stopped in October 2022, then resumed under a free agreement.

Results

2adoptions during the year-long pilot, officials saidCompany's own claim[1]

Takeaway

Social workers said matching recommendations often led to unwilling parents, raising doubts about how the tool assessed families' capacity to adopt.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Company's own claim

Sources

Source summaries

[1]Associated Press6 Nov 2023

AP investigated adoption matching. Georgia officials reported disappointing results and subsequent free use.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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