IndiaPublic sector2020 – ongoingGovernment of Telangana
RTDAI selfie-based pension life certification
Telangana offered selfie-based pension life certification and reported close to 93% authentication accuracy
Problem
Pensioners needed to establish that they were alive to continue receiving payments. Worn fingerprints could make biometric verification difficult for older people.
Approach
MeeSeva integrated purchased APIs into its mobile service for pension life certificates. Pensioners uploaded a selfie and identity details. AI liveness checks, demographic matching and deep-learning photo comparison authenticated the submission. Office visits remained available.
Results
Takeaway
Remote authentication operated as an optional service channel. The reported accuracy did not include a published breakdown of false acceptances and rejections.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Customer service
- Innovation type
- Process innovation
- AI technology
- Computer visionPredictive analytics and ML
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
Officials described selfie-based life certification through MeeSeva's mobile service. The commissioner reported authentication accuracy close to 93% and said citizens could still visit offices.
Full details are in the original sources.
