South KoreaPublic sector2024 – ongoingGyeongsangbuk-do Provincial Government
ChatGB administrative writing assistant
Gyeongsangbuk-do reported drafting administrative documents within 3 minutes with ChatGB
Problem
Staff spent about an hour preparing initial press releases and project proposals from existing materials. The province surveyed employees to identify repetitive work that AI could support.
Approach
The province deployed administrative services developed by the Gyeongbuk Research Institute through ChatGB. Staff accessed the writing tools from internal government computers and supplied existing documents to generate drafts. A separate question-answering service used recordings of provincial lectures.
Results
Takeaway
The reported time saving covered initial drafts. It did not establish how long review and approval took.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
Newsis reported that provincial employees had begun using ChatGB for administrative work. It attributed the reduction from about an hour to within 3 minutes for initial drafts to the province.
Full details are in the original sources.