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United StatesFood and restaurants2017 – ongoing

The Hershey Company

Machine learning analysis of production sensor data

Hershey used Azure Machine Learning to analyze production sensor data

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Problem

Hershey needed to turn production data into information that could support faster manufacturing and cost decisions.

Approach

Hershey connected operational sensors to cloud services and analyzed the resulting data with Azure Machine Learning. Microsoft reported that the system helped Hershey produce products faster and identify trends relevant to managing costs.

Results

No published figures

Takeaway

The reported benefit concerned production decisions. Microsoft did not disclose a measured change in output or costs.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]Microsoft26 Apr 2017

Microsoft described Hershey using sensor data and Azure Machine Learning in production. It attributed faster production and better cost decisions to the system without publishing a quantified operational result.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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