JapanManufacturing2026 – ongoingHitachi Construction Machinery
Jitera for undocumented software and fault investigation
Hitachi Construction Machinery used Jitera to explain undocumented software and investigate faults
Problem
A small engineering team maintained systems supporting quality assurance. Some programs had no documentation after their developers' contracts ended, and fault investigation required manually tracing code.
Approach
The quality DX team adopted Jitera because it could read an entire repository. Engineers used it to explain existing programs and prepare documentation drafts. They also supplied error details and source code, then questioned the AI about possible causes.
Results
No published figures
Takeaway
Repository access gave the team a way to recover knowledge missing from its documentation. The vendor reported faster work without a numerical comparison.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- IT and R&D
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Jitera described use by Hitachi Construction Machinery's quality DX team. It reported faster documentation drafting and fault investigation, including drafts for work that previously took hours. It did not disclose a percentage reduction.
Full details are in the original sources.