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United KingdomFinance and insurance2021 – ongoing

Howden Group Holdings

HX insurance-submission extraction with expert.ai

Howden's HX used language AI to extract policy information covering more than 70 concepts

WorkingVendor case studyVendor ↗

Problem

HX needed to extract information from historical and incoming insurance submissions for policy analysis. Contract wording made this a document-reading task.

Approach

HX adopted expert.ai for Insurance to read contracts using natural-language understanding. The software extracted policy parameters for HX's data services. Expert.ai reported that the extraction covered more than 70 concepts.

Results

more than 70concepts identified for policy-parameter extraction, according to expert.aiVendor case study[1]

Takeaway

HX applied language AI to prepare contract data for analysis. It did not disclose measured extraction accuracy or processing-time savings.

Categories

Business function
Finance, risk and legal
Innovation type
Process innovation
Evidence
Vendor case study

Sources

  1. HX Group Augments Underwriting with expert.ai
    expert.ai7 Jan 2021Vendor publication

Source summaries

[1]expert.ai7 Jan 2021

Expert.ai described HX's use of natural-language understanding to extract policy information. It reported coverage of more than 70 concepts without quantified operating savings.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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