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BrazilFood and restaurants2024 – ongoing

iFood

Machine learning for delivery route optimization

iFood reduced delivery distance by 12% through route optimization

WorkingVendor case studyVendor ↗

Problem

iFood needed more efficient delivery operations and reliable arrival estimates as its delivery network expanded.

Approach

Its AI Academy developed logistics algorithms and tested operating parameters in a route simulator. Validated algorithms entered production. The team used Amazon SageMaker for model development and Amazon EKS to run models.

Results

12%reduction in distance traveled by delivery workers through route optimization, per AWSVendor case study[1]
50%reduction in delivery workers' idle time, per AWSVendor case study[1]

Takeaway

iFood's logistics algorithms reduced both travel distance and courier idle time.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]Amazon Web Services16 Oct 2024

AWS reported that iFood put logistics algorithms into production. Route optimization reduced delivery distance by 12% and courier idle time by 50%. The page carries no date; the Internet Archive first saved it on October 16, 2024.

Full details are in the original sources.

Added 4 Nov 2026 · Updated 4 Nov 2026
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