IndiaTechnology and telecom2025 – ongoingInfo Edge
ShikshaGPT
Info Edge reported 85% positive feedback on ShikshaGPT responses
Problem
Students needed education guidance.
Approach
Shiksha upgraded its existing assistant to ShikshaGPT. The chatbot provided more personalized answers to student questions and suggested further questions and answers.
Results
85%positive feedback on response quality in a sample survey
Takeaway
The measure concerned students' ratings of answers. It did not establish better education or career decisions.
Categories
- Industry
- Technology and telecom
- Business function
- Customer service
- Innovation type
- Product and service innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
[1]Info Edge2025
Info Edge reported response-quality feedback at 85% in a sample survey after ShikshaGPT launched. It attributed more personalized answers to better understanding of student intent.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
