United StatesManufacturing2024 – ongoingIngersoll Rand
Behavioral email security and automated incident handling
Ingersoll Rand reported $250,000 in annual savings after automating email incident handling
Problem
Malicious emails bypassed Ingersoll Rand's existing security controls. Analysts had to investigate and respond to each incident manually.
Approach
The company deployed Abnormal's behavioral AI through an API integration to detect suspicious email activity. It automated investigation and remediation of incidents and user-reported messages. The security team also connected account-takeover alerts with CrowdStrike.
Results
Takeaway
Automated incident handling changed how analysts spent their time. The security team reported shifting attention toward malware analysis and preventive controls.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- IT and R&D
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
Abnormal described its operational email-security deployment at Ingersoll Rand. It listed more than 32,000 protected mailboxes and quoted an executive reporting $250,000 in yearly savings from automated incident handling.
Full details are in the original sources.
