South KoreaPublic sector2025 – ongoing

Jeonbuk Special Self-Governing Province

Jeonbuk AI internal staff platform

Jeonbuk reported 107,000 questions after 3 months of its internal AI service

WorkingCompany's own claim

Problem

Jeonbuk wanted staff to use generative AI in administrative work and access it beyond their desks.

Approach

The province began operating its own generative AI system on December 22, 2025. It distributed a mobile app and improved PDF and HWP text extraction. Staff training accompanied access for employees at affiliated institutions.

Results

107,000cumulative questions by March 22, 2026, according to the provinceCompany's own claim[1]

3,873total users, according to the provinceCompany's own claim[1]

90%usage among headquarters staff, according to the provinceCompany's own claim[1]

Takeaway

Question volume and staff participation established use. They did not quantify improvements in administrative output.

Sources

전북도청 공무원 AI 사용 10만 건 돌파…14개 시군 확산
NoCut News23 Mar 2026News article

Source summaries

[1]NoCut News23 Mar 2026

NoCut News reported provincial figures for questions and users after 3 months. It described mobile access, document extraction improvements and staff training.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026