JapanConstruction and engineering2023 – ongoingJFE Engineering
Pla’cello xChat employee writing assistant
JFE Engineering reported more than 1,600 regular users of its internal writing assistant
Problem
JFE Engineering wanted employees to use generative AI for document work while protecting confidential information and personal data.
Approach
The company released its internally developed Pla’cello xChat in September 2023. It used Azure OpenAI and Amazon Bedrock and provided usage guidelines. A dedicated portal and practical workshops helped employees apply the service to daily work.
Results
Takeaway
The reported result measured regular use. It did not establish an average productivity gain for each user.
Categories
- Size
- Large enterprise
- Industry
- Construction and engineering
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
JFE described the internal assistant's release and employee training. It reported more than 1,600 regular users, approximately 45% of employees, as of December 2024.
Full details are in the original sources.