JapanConstruction and engineering2023 – ongoingShimizu Corporation
Generative AI assistant for everyday employee work
More than 1,200 Shimizu employees used its corporate generative AI service
Problem
Shimizu wanted employees to access evolving generative AI capabilities quickly while controlling how company information was handled.
Approach
The company introduced Givery's ChatGPT-based Hojin GAI in November 2023. Employees used it for drafting and programming assistance, among other work. Access was restricted to company-issued devices and usage histories were recorded.
Results
Takeaway
Employee feedback included faster email drafting, but Shimizu also reported hallucinations in research tasks. The email result was individual feedback rather than a companywide measurement.
Categories
- Size
- Large enterprise
- Industry
- Construction and engineering
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
Shimizu reported more than 1,200 users and employee accounts of reduced drafting time. It also described unreliable research answers and plans for further employee education.
Full details are in the original sources.