South KoreaHealthcare and life sciences2025 – ongoingKangwon National University Hospital
HyperCLOVA X nursing agent in cancer wards
Kangwon National University Hospital deployed an AI nursing agent across 20 cancer beds
Problem
The hospital sought to make nursing support more accessible to cancer patients. Patients needed answers and staff needed information about their condition.
Approach
Its AI cancer care centre developed a nursing agent with Naver Cloud and HAHEHO. The system used HyperCLOVA X to answer patient questions and check individual status. It shared monitoring information with clinicians.
Results
Takeaway
The deployment connected patient conversations with clinical monitoring. The hospital did not report measured clinical benefits or reductions in nursing workload.
Categories
- Industry
- Healthcare and life sciences
- Business function
- Customer serviceProduction and quality
- Innovation type
- Process innovationProduct and service innovation
- AI technology
- Generative AIAI agents
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
Yonhap reported the hospital's deployment across 20 cancer beds. It described patient questioning and information sharing with clinicians, while round-the-clock care improvements remained an expectation.
Full details are in the original sources.
