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JapanConsumer goods2020 – ongoing

Kao

AI early-warning monitoring at the Wakayama plant

Kao's Wakayama plant used AI warnings to investigate process deviations before problems developed

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Problem

Less-experienced operators had to monitor complex batch processes with fewer staff. Existing alarms could arrive after an abnormal condition had already occurred.

Approach

Kao began testing Azbil's BiG EYES in February 2020 and started full operation in December. The system learned normal process behavior and detected small departures in time-series data. Operators developed monitoring models and discussed warning signals together.

Results

No published figures

Takeaway

Model development made experienced operators' monitoring knowledge more explicit. Azbil reported prevented problems without publishing a quantified reduction in incidents.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]AzbilSep 2021

Azbil described Kao's deployment of AI monitoring for batch production at Wakayama. It reported earlier intervention and knowledge transfer during model development, without quantified incident or cost savings.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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