CanadaRetail and e-commerce2020 – ongoingLoblaw Companies
Gatik autonomous delivery for PC Express grocery orders
Loblaw removed safety drivers from Gatik grocery delivery routes after more than 150,000 supervised deliveries
Problem
Loblaw needed frequent deliveries between a distribution facility and nearby stores for its PC Express grocery service.
Approach
Loblaw began autonomous deliveries with Gatik in January 2020, initially with safety drivers. In October 2022, the partners launched fully driverless commercial operations after a commissioned safety review. Autonomous box trucks served 5 Greater Toronto Area stores on fixed routes.
Results
Takeaway
The deployment confined autonomous driving to repetitive routes between known facilities. The earlier delivery total covered operations with safety drivers aboard.
Categories
- Size
- Large enterprise
- Industry
- Retail and e-commerce
- Business function
- Logistics and supply chain
- Innovation type
- Process innovation
- AI technology
- Robotics and automation
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
Loblaw published the announcement of fully driverless Gatik deliveries serving 5 Toronto-area stores. The partners reported more than 150,000 earlier deliveries with safety drivers and described the safety review preceding their removal.
Full details are in the original sources.
