RussiaRetail and e-commerce2026 – ongoingMagnit
Voice assistant for store inventory counts
Magnit's voice inventory assistant cut counting time by about 20% in a Moscow pilot
Problem
Staff counting stock had to type quantities on handheld terminals. Items without barcodes, such as loose produce, and hard-to-read barcodes slowed the work.
Approach
Magnit connected a voice assistant to its handheld data collection terminals. Staff say the counted quantity or the product name aloud instead of typing. A one-month pilot ran in several Moscow convenience stores, and the company said it was ready to expand testing.
Results
Takeaway
Magnit did not give the number of pilot stores. By week four all staff, including those with little counting experience, used the tool.
Categories
- Size
- Large enterprise
- Industry
- Retail and e-commerce
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Conversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Retail.ru reports a one-month pilot of a voice assistant for inventory in Magnit convenience stores in Moscow. Counting time per product group fell 10-30%, about 20% on average. A Magnit director said the company was ready to expand the test.
Full details are in the original sources.
