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ItalyConstruction and engineering2024 – ongoing

MAIRE

Microsoft 365 Copilot rollout with a Human in the Loop portal

Italy's MAIRE reports 800 working hours a month saved in the first 300-license Copilot phase

WorkingVendor's case studyVendor ↗

Problem

The engineering group, with more than 8,000 employees and projects in 45 countries, wanted to see where generative AI helps across different business areas.

Approach

MAIRE started with 300 Copilot licenses spread across the group, then added 2,000 more, mostly assigned through a call-to-action campaign on an internal portal. It measures use with the Copilot Dashboard in Viva Insights and has held six training sessions.

Results

800 hoursworking hours saved per month in the initial phase with 300 licensesVendor's case study[1]

Takeaway

MAIRE expanded Copilot by assigning most additional licences to staff who applied through its internal portal. It says savings more than doubled after the first phase but gives no new figure beyond 'hundreds of working hours' a month.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Vendor's case study

Sources

  1. MAIRE customer story (Microsoft Teams, Copilot)
    Microsoft10 Jul 2024Vendor publication

Source summaries

[1]Microsoft10 Jul 2024

Microsoft described how MAIRE expanded Copilot from 300 to 2,300 licenses. It reports 800 hours a month saved in the first phase.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026
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