SwitzerlandHealthcare and life sciences2026 – ongoing

Medgate

Claude Code pilot in software engineering

Medgate engineers cut bug resolution time by 90% in a Claude Code pilot

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Problem

Medgate is a telemedicine provider that connects 2.5 million patients with doctors in Switzerland and Germany. Its software has to change quickly and stay dependable under medical-device, privacy and security rules.

Approach

Medgate ran a three-month pilot with four teams and about 15 engineers, together with the consultancy OWT, a Swisscom company. Claude Code turned specifications into features, drafted implementation plans from Azure DevOps and Jira tickets, helped analysts write technical specifications and refactored tests. An AI-enhanced review ran on every pull request for privacy, medical-device regulation, security and code quality. After the pilot Medgate decided to roll out Claude Code and OWT's method across its engineering organization.

Results

up to 80%faster test case developmentVendor case study[1]

90%faster bug resolution through automated root cause analysisVendor case study[1]

50%improvement in code quality from AI-enhanced pull request reviewsVendor case study[1]

50-99%reduction in delivery time for some development featuresVendor case study[1]

Takeaway

Medgate ran the pilot on a limited group and reported results by task. Review checks tied to medical-device and privacy rules were part of the setup.

Sources

Medgate accelerates healthcare innovation with Claude Code
Anthropic10 Feb 2026Vendor publication

Source summaries

[1]Anthropic10 Feb 2026

Anthropic's customer story covers a three-month Claude Code pilot at Medgate with four teams and about 15 engineers. It reports up to 80% faster test case development, 90% faster bug resolution, a 50% code quality gain from AI pull request reviews and 50-99% shorter delivery time for some features. The page carries no date; the Internet Archive first saved it on February 10, 2026.

Full details are in the original sources.

Added 4 Nov 2026 · Updated 4 Nov 2026