FranceHealthcare and life sciences2025 – ongoing

Doctolib

Claude Code and remote coding agents for engineering

Doctolib's engineers opened 47% more pull requests after it rolled out Claude Code

WorkingVendor case studyVendor ↗

Problem

Doctolib's engineers spent time on repeatable work such as documentation, tests, reviews and technical debt instead of harder healthcare problems. By its own estimate, writing code took 40-45% of an engineer's time.

Approach

Doctolib ran a pilot with 30 engineers and then rolled Claude Code out to the whole development team. About 90% of its roughly 900 tech and product staff use it daily. The company also runs its own remote coding agents on Claude Code through GitHub Actions, covering changes from ticket to post-release check, plus review, risk assessment and bug fixes. Claude Opus 5.5 is the default model after A/B tests against Sonnet 5.0.

Results

47%more pull requests per engineer, January to September 2026Vendor case study[1]

25%shorter change lead time over the same periodVendor case study[1]

10%share of all pull requests opened by the remote agentsVendor case study[1]

2.5xlower cost per pull request with Opus 5.5 than with the previous default modelVendor case study[1]

Takeaway

Doctolib measured throughput and lead time and compared model cost per pull request. The time-share estimate for coding is internal and the company did not describe how it was calculated.

Sources

Doctolib accelerates developer productivity with Claude Code
Anthropic7 Nov 2025Vendor publication

Source summaries

[1]Anthropic7 Nov 2025

Anthropic's customer story describes Doctolib's rollout of Claude Code and its own remote coding agents. It reports 47% more pull requests per engineer, 25% shorter change lead time, remote agents opening 10% of pull requests, and 2.5x lower cost per pull request with Opus 5.5. The page carries no date; the Internet Archive first saved it on November 7, 2025.

Full details are in the original sources.

Added 4 Nov 2026 · Updated 4 Nov 2026